Customer Care
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Mattress
Care
Warranty
Registration
Mattress
Care
Warranty
Registration
Major Brand #1
Major Brand #3
Major Brand #2
Major Brand #4
@Last Mauna LOA EPT
@Last Shasta
Most consumers are concerned with height loss in their mattress, but over the years we have discovered that softening or “resilience loss” in a sleep surface is the hidden cause of comfort complaints. The typical mattress warranty covers defects in manufacturing and body impressions that are greater than 1 1/2″. We are confident in premium materials that we use to produce @Last mattresses, and guarantee that the mattress won’t develop an impression greater than 3/4″ for the guarantee period.
Testing has shown that by using the superior materials we’ve specified, there is a tremendous reduction in softening where you sleep, which significantly improves the perceived durability of the mattress. When we benchmark-tested @Last against Major Brands products (all retailing at $1299 or greater) we discovered that regardless of height loss, they all suffered from double digit resilience loss. Nobody covers resilience loss, and mattresses rarely (if ever) exceed a 1 1/2″ body impression. In other words, our competition isn’t too concerned about the long-term feel-retention of their product. At last, you’ve found a bedding manufacturer that takes your long-term sleeping satisfaction seriously.
